GTK User Documentation
  • What is GTK?
    • Why Use GTK?
  • GTK Protocols
  • GTK Addresses
  • Trading on the GTK platform
    • GTK platform Demo
    • Accessing the Dex
    • Wallet set up
    • Platform Navigation
    • Trader: How to trade
      • Opening a Position
      • Managing Active Trades
      • Pending Trades
      • Trade History
    • Matcher: How to Lend (Countertrade)
      • Depositing and Withdrawing
      • Matching a Trade
      • Hedging a Matched Trade
        • How to hedge a Matched Trade
      • Ongoing Matches
      • Closure of Matched Trade
      • Match History
    • Balances
    • Analytics
    • Fees & Calculations
  • Community Groups
  • Support
  • API Documentation
  • Legal Information
    • Terms of Service
    • Legal Disclaimer
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  • Reach out to the Community
  • DM our Community Managers

Support

Reach out to the Community

Our active Telegram and Discord communities are available 24/7 to offer you help and support. In case you cannot find a solution to your problem there, our team is reachable through the support desk.

Sifchain employs Github to manage our support ticketing system, ensuring efficient resolution of issues by enabling our engineers to access all relevant information. This also enables us to keep track of issues efficiently.

DM our Community Managers

You may also contact our active Community Managers (CM) to address any queries or concerns. Our CMs can be reached through various communication channels such as Telegram, Twitter, or Discord. We suggest using Telegram or Discord to reach out to them. You can either tag them in a public message or send a direct message to initiate a conversation. A Community Manager will promptly respond to your inquiry to help resolve any issues.

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